1. CONTACT DETAILS

Information Officer: Deon Kunneke

Postal Address: 951 Koedoeberg Road, Faerie Glen, 0081

Physical Address: 951 Koedoeberg Farie Glen,0081

Telephone: +2783 661 2199
Email: deon.kunneke@kunnelytix.co.za  
Website: https://www.kunnelytix.co.za/  

  1. INTRODUCTION

This manual is published in terms of Section 51 of PAIA and outlines the procedure for members of the public to access information held by [Your Company Name], subject to applicable legal restrictions. It also complies with POPIA requirements for the processing and protection of personal information.

  1. THE ACTS GOVERNING ACCESS

– Promotion of Access to Information Act (PAIA), No. 2 of 2000

– Protection of Personal Information Act (POPIA), No. 4 of 2013

  1. GUIDE TO USING PAIA

A guide to PAIA is available from the Information Regulator. This guide is available in all official languages. Information Regulator Contact Details:

Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za

Tel: 010 023 5200

Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

  1. RECORDS AUTOMATICALLY AVAILABLE

The following records are automatically available without formal request:

– Company profile

– Services offered

– Policies (e.g. POPIA & PAIA compliance)

– PAIA Manual (this document)

– Marketing materials

  1. RECORDS HELD BY THE COMPANY

6.1 Statutory Company Records

PAIA MANUAL – KUNNEKE ANALYTIX (PTY) LTD

– Company registration documents

– Memorandum of Incorporation

– Minutes of meetings

6.2 Financial and Tax Records

– Annual financial statements

– Tax records

– Invoices and receipts

6.3 Human Resources

– Employment contracts

– Employee records

– Policies and procedures

6.4 Client Information

– Contracts and service level agreements

– Contact details

– Correspondence

6.5 IT and Systems

– Internal databases

– System logs

– Security procedures

  1. PURPOSE OF PROCESSING PERSONAL INFORMATION

We process personal information for:

– Contractual obligations

– Customer relationship management

– Marketing and communication

– HR and employment compliance

– Security and fraud prevention

– Legal obligations

  1. DATA SUBJECT RIGHTS UNDER POPIA

You may:

– Request access to your personal data.

– Correct or delete personal information.

– Object to processing.

– Withdraw consent.

– Lodge a complaint with the Information Regulator.

  1. REQUEST PROCEDURE

To request information, complete Form C and send it to the Information Officer.

PAIA MANUAL – KUNNEKE ANALYTIX (PTY) LTD

Submission Methods:

– Email: deon.kunneke@kunnelytix.co.za

– Postal: 951 Koedoeberg Road, Faerie Glen, 0081

– Hand Delivery: 951 Koedoeberg Road, Faerie Glen, 0081

Fees:

A request fee of R140 may apply. If access is granted, a further access fee will be payable based on reproduction costs.

  1. APPLICABLE FORMS

FORM C: REQUEST FOR ACCESS TO RECORD OF PRIVATE BODY This form is used to request access to information. It includes:

– Identification of the requester

– Description of the record

– Grounds for request

– Preferred method of access

Download Form C: https://www.justice.gov.za/forms/paia/J752_paia_Form%20C.pdf

  1. DECISION ON REQUEST

You will receive a written decision within 30 days. If the request is refused, reasons will be provided. You may lodge an internal appeal (if applicable) or a complaint with the Information Regulator.

  1. AVAILABILITY OF THE MANUAL

This manual is available:

– On our website: Form_C_Request_for_Record

– By request via email

– At our company offices (free of charge for inspection)

  1. AMENDMENTS

This manual is reviewed annually and updated as needed to reflect any changes in law or internal processes.